All of SOL-LITE MANUFACTURING CO., LTD. (SOL-LITE.COM) products are guaranteed against manufacturing defects for the time period indicated for each product from the date of the invoice. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO SOL-LITE.COM. ARISING FROM ANY PRODUCT SOLD ON THE SOL-LITE.COM SITES SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL SOL-LITE.COM, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.

PRICING ERROR POLICY

If we receive an order with an incorrect price due to typographical error or error in pricing information, SOL-LITE.COM shall have the right to cancel any orders placed for items listed. SOL-LITE.COM shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, SOL-LITE.COM shall immediately issue a credit to the credit card used in the order for the amount charged.

ACCEPTANCE OF ORDER POLICY

Your receipt of an order confirmation from SOL-LITE.COM does not signify our acceptance of your order. SOL-LITE.COM reserves the right at any time after receipt of your order confirmation to accept or decline your order for any reason. If a product you ordered is backordered, SOL-LITE.COM reserves the right at any time after receipt of your order confirmation, without prior notice to you, to supply less than the quantity you ordered of any item. Certain orders placed must obtain pre-approval with an acceptable method of payment, as established by our billing department. We may require additional verifications or information before processing and shipping any orders.

PAYMENT METHODS

Credit Cards - We accept two (2) major credit cards: Visa and MasterCard. There is no surcharge for using your credit card to make purchases with SOL-LITE.COM. Please be sure to provide your exact billing address and telephone number, i.e. the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.

PRIVACY POLICY

We pledge to meet fully, and where possible exceed, internationally recognized standards of personal data privacy protection, in complying with the requirements of the Personal Data Ordinance. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality. We keep your personal information private and secure. When you visit our web site, you provide your name, email address, the name of your country. We use this information only for preparing general statistics and analyzing the web site, and sending our company latest news. When you make a purchase from our site, you provide delivery address, credit card information, address, business registration number, phone and fax number and some other related information. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect the information using advanced encryption and firewall technology. Your personal information cannot be read as it travels to our ordering system. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by reputable third-party banking and distribution institutions. They receive the information needed to verify and authorize your credit card and to process your order. They are under strict obligation to keep your personal information private. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the SOL-LITE.COM site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. We may share aggregated statistics not linked to any individual about buying patterns, sales and other shopping information with our marketing partners. In order to improve our services to you, we ask some of our customers to voluntarily complete surveys. Survey answers are confidential. If you do not wish to participate in a survey, simply decline to participate when asked. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. You may change any of your personal information in your personal account on-line at any time. Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each site's privacy policy. SOL-LITE.COM is not responsible for the actions of third parties. SOL-LITE.COM fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful. Please check back frequently to see any updates or changes to our privacy policy.

COOKIES

In order for us to provide customers with customizable and personalized services, we use "cookies" to store and sometimes track information about visitors. The information collected by means of "cookies" includes visitor's login name and his or her navigation pattern. This is done without visitor being aware that it is occurring. Generally, we use "cookies" to estimate our audience size, to track visitors' progress and number of entries in our promotional activities, to assist merchants to track visits to and business at their stores and to measure visitors' traffic patterns. Personal data collected by means of "cookies" will not be disclosed to any third parties except to those parties within SOL-LITE.COM / SOL-LITE MANUFACTURING CO., LTD.

SALES TAXES AND IMPORT/EXPORT DUTIES

SOL-LITE.COM shall NOT charge and withhold the applicable sales tax or import/export duties for orders to be delivered to addresses outside Hong Kong. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other country.

COPY MARK AND TRADEMARK NOTICE

This site is owned and operated by SOL-LITE MANUFACTURING CO., LTD. (SOL-LITE.COM). Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of SOL-LITE MANUFACTURING CO., LTD., all rights reserved. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without SOL-LITE MANUFACTURING CO., LTD. prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

SOL-LITE.COM is a registered trademark as well as service mark of SOL-LITE MANUFACTURING CO., LTD. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of SOL-LITE MANUFACTURING CO., LTD. All other trademarks or service marks are property of their respective owners. The use of any SOL-LITE.COM trademark or service mark without SOL-LITE MANUFACTURING CO., LTD. express written consent is strictly prohibited.

SECURITY GUARANTEE

Shopping online at SOL-LITE.COM is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. In fact, due to our secure server SSL (secure socket layer) encryption technology, shopping online with us is much safer than using your credit card at a regular store or restaurant. Our secure server software encrypts all of the information that you give, ensuring that your transactions with us stay private and secure. We do not sell, rent or share information about our customers.